Hire membership coordinators, vetted in 10 calendar days
Membership and renewals coordinators who run the full renewal sequence every cycle instead of stopping at the first reminder. Shortlist in 10 calendar days on either hiring model.
A HireHawk specialist will reach out within one business day.
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Membership, renewals and chapter support roles
No roles match that search. Tell us what you need and we will scope it.
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Membership Coordinator
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Renewals Specialist
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Chapter Support Coordinator
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Events Coordinator
Don't see your role? No problem. We staff 100+ roles across 10+ departments, so tell us what you need.
Contact usWhat administrative staffing takes off your plate
Two ways to hire. Transparent pricing.
Every membership role prices the same way. Both models carry the same bar: vetted candidates in 10 calendar days and 5-Stage Vetting. The guarantee differs by model: 60-day replacement on US Direct Hire, 100% performance replacement on Global Fully Managed.
Exceptional talent from Latin America, the Philippines, South Africa, Eastern Europe, and Canada, from $12/hr. One monthly fee, all-inclusive: sourcing, vetting, payroll, compliance, and ongoing support.
Explore global staffing →Full-time professionals across the United States, employed directly by you. One placement fee: from 12.5% of first-year salary, with the $995 retainer credited against it. Prefer nothing upfront? From 15%, paid only when you hire. Traditional agencies charge 20-30% of salary for the same search.
Explore US staffing →Not sure which desk to fill first?
Name the work that is slipping. We will recommend the seat that fixes it, the right model for it, and share expected cost and timeline.
When members lapse unnoticed
Most teams wait too long. These are the points where the seat pays for itself immediately.
- Renewal is one email, then silence.
- Members lapse without a single call.
- Your records and the actual roster disagree.
- Chapter volunteers wait a week for answers.
- Dues get chased when someone has time.
- Renewal rate drops and nobody can say why.
How our hiring process works
Fewer than 1% of applicants are presented. Every administrative candidate passes 5-Stage Vetting with AI-assisted screening, and you see vetted candidates in 10 calendar days.
AI-assisted screening
Every application is screened against the role's real requirements before a recruiter reviews it.
Skills assessment
Candidates prove the core skills the role needs through practical, job-specific tasks.
Communication and culture
We assess English fluency, communication, and fit for how your team actually works.
Background verification
Work history, credentials, and identity are verified before any candidate advances.
Reference checks
We speak to past managers to confirm performance before a candidate reaches you.
Where your membership coordinators work best
- The seat attends the annual conference
- Board and chapter leaders expect a domestic contact
- Payment handling carries a local requirement
- The renewal sequence is calendar driven
- Member record maintenance is daily system work
- Chapter support runs on email and calls
Both models carry the same vetting bar and the same guarantee. Pricing for each is above.
| Role / responsibility | Global | US direct hire | Why |
|---|---|---|---|
| Renewal sequence execution | Global | Calendar driven, runs every cycle | |
| Member record maintenance | Global | Daily system work, staffs globally | |
| Dues chasing | Global | Phone and email, no location benefit | |
| Chapter volunteer support | Global | Email and calls, staffs globally | |
| Annual conference delivery | US direct hire | Happens in person | |
| Board relationships | US direct hire | Usually a domestic contact | |
| Member survey administration | Global | System work, staffs globally | |
| New member onboarding | Global | Scheduled contact, runs from anywhere |
One partner, onshore and global
A US office manager working alongside two fully managed global assistants is a Tuesday, not an exception. You pick the model per desk and we run both under one partner.
What our clients say.
"I run an ecomm business and have worked with people remote but needed new hires. HireHawk has been incredible. Great talent, great people, great onboarding, great pricing."
"It was very easy working with HireHawk, from looking for viable candidates, the interview process, all the way to implementation of your hire, they handle it all. We are also very happy with our hire. Very easy and seamless process."
"HireHawk filled two senior roles in under two weeks. The candidates were sharper than anything our in-house recruiter surfaced in months."
Growing US companies use HireHawk for vetted candidates in 10 calendar days, onboarding in 21 days, and a guarantee behind every placement: 100% performance replacement on Global Fully Managed, 60-day replacement on US Direct Hire.
Start Hiring →We work with growing US companies backed
by the world's best investors.
HireHawk is a staffing agency for growing US companies that staffs membership desks for associations and member organizations. Candidates are screened on member records, the renewal sequence, dues collection and the chapter support volunteers actually ask for.
Beyond membership services
One desk inside customer service. Everything else an association runs on is listed below.
Industries we staff
See More Industries we staff
Other departments we staff
Administrative Support staffing, answered
Which membership seat should we hire first?
Usually the Renewals Specialist, because the renewal sequence is where income leaks and it is the first thing cut when staff are stretched. Once renewals are being run in full, the Membership Coordinator is the common second hire. Associations with active chapters sometimes start with chapter support instead.
Can membership services be staffed globally?
Yes, almost all of it. Renewal sequences, record maintenance, dues chasing and chapter support are calendar and system driven, which makes them unusually well suited to a dedicated global seat that runs the sequence properly every cycle. In-person conference support stays local.
How quickly can we get renewals covered?
Shortlist in 10 calendar days from the discovery call, onboarding in 21 days. Renewal cycles repeat annually, so tell us when yours starts and we will work backwards. A seat that joins a month before the cycle opens will run it properly the first time.
Will these hires work in our association management system?
Yes. Coordinators work in the association management system you already run, following your renewal sequence, your dues rules and your chapter escalation path. Fluency is tested during vetting, so someone presented as a Renewals Specialist has worked through a real lapsed member list in an exercise.
Can we add membership help just for the renewal cycle?
Yes. Fully managed global seats run month to month, so you can add capacity through the renewal window and release it after, without severance exposure. US direct hires stay permanent employees on your payroll. Associations often start seasonal here and keep the seat once renewal rates move.
What does a renewals seat cost?
Global Fully Managed from $12/hr all-inclusive, month to month, which for most associations sits well inside the income a properly run renewal sequence recovers. US Direct Hire is $995 plus 12.5% of first-year salary, or 15% with nothing upfront, if a board contact needs to be domestic.
Can we staff this only during the renewal window?
You can. Fully managed global seats run month to month with no severance exposure, so a seasonal renewals seat is straightforward. What we see in practice is that associations who try it seasonally keep the seat, because the sequence works better when the same person runs it every cycle.
Will members know they are speaking to an outsourced seat?
The person works only for you, under your name and your email address, so from a member's point of view they are your staff. That is true on both hiring models. We are not a call center passing your members between agents, and nothing routes through an account manager.
Ready to stop losing members quietly?
Tell us how many lapse each cycle. Vetted candidates reach you in 10 calendar days.