Hire revenue and reservations analysts, vetted in 10 calendar days
Reservations agents, revenue analysts and channel managers who reconcile rates and availability daily so you never sell cheap or block a sellable room. Shortlist in 10 calendar days on either hiring model.
A HireHawk specialist will reach out within one business day.
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Reservations and revenue roles we staff
No roles match that search. Tell us what you need and we will scope it.
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Reservations Agent
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Booking Coordinator
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Group Rooms Coordinator
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Revenue Analyst
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Channel Manager
Don't see your role? No problem. We staff 100+ roles across 10+ departments, so tell us what you need.
Contact usWhat administrative staffing takes off your plate
Two ways to hire. Transparent pricing.
Every revenue management role prices the same way. Both models carry the same bar: vetted candidates in 10 calendar days and 5-Stage Vetting. The guarantee differs by model: 60-day replacement on US Direct Hire, 100% performance replacement on Global Fully Managed.
Exceptional talent from Latin America, the Philippines, South Africa, Eastern Europe, and Canada, from $12/hr. One monthly fee, all-inclusive: sourcing, vetting, payroll, compliance, and ongoing support.
Explore global staffing →Full-time professionals across the United States, employed directly by you. One placement fee: from 12.5% of first-year salary, with the $995 retainer credited against it. Prefer nothing upfront? From 15%, paid only when you hire. Traditional agencies charge 20-30% of salary for the same search.
Explore US staffing →Not sure which desk to fill first?
Name the work that is slipping. We will recommend the seat that fixes it, the right model for it, and share expected cost and timeline.
When rates differ by channel
Most teams wait too long. These are the points where the seat pays for itself immediately.
- Rates differ depending where you look.
- Rooms sell cheap on a busy night.
- Sellable rooms sit blocked all weekend.
- Pickup gets reviewed weekly, not daily.
- Channel drift shows up at month close.
- Your manager updates rates between other jobs.
How our hiring process works
Fewer than 1% of applicants are presented. Every administrative candidate passes 5-Stage Vetting with AI-assisted screening, and you see vetted candidates in 10 calendar days.
AI-assisted screening
Every application is screened against the role's real requirements before a recruiter reviews it.
Skills assessment
Candidates prove the core skills the role needs through practical, job-specific tasks.
Communication and culture
We assess English fluency, communication, and fit for how your team actually works.
Background verification
Work history, credentials, and identity are verified before any candidate advances.
Reference checks
We speak to past managers to confirm performance before a candidate reaches you.
Where your revenue analysts work best
- The revenue lead sits with property management
- Owner reporting happens in person
- The seat covers an onsite reservations desk
- Rate loading is repetitive system work
- Channel reconciliation is a daily routine
- Pickup reporting runs from your platform
Both models carry the same vetting bar and the same guarantee. Pricing for each is above.
| Role / responsibility | Global | US direct hire | Why |
|---|---|---|---|
| Rate loading across channels | Global | Repetitive system work, staffs globally | |
| Daily channel reconciliation | Global | Routine task with no location benefit | |
| Pickup reporting | Global | Platform work, staffs globally | |
| Group block administration | Global | System driven, can run remotely | |
| Revenue strategy decisions | US direct hire | Sits with property leadership | |
| Onsite reservations desk | US direct hire | Physical, stays a US hire | |
| Competitor rate shopping | Global | Research work, staffs globally | |
| Forecast preparation | Global | Analysis with no location benefit |
One partner, onshore and global
A US office manager working alongside two fully managed global assistants is a Tuesday, not an exception. You pick the model per desk and we run both under one partner.
What our clients say.
"I run an ecomm business and have worked with people remote but needed new hires. HireHawk has been incredible. Great talent, great people, great onboarding, great pricing."
"It was very easy working with HireHawk, from looking for viable candidates, the interview process, all the way to implementation of your hire, they handle it all. We are also very happy with our hire. Very easy and seamless process."
"HireHawk filled two senior roles in under two weeks. The candidates were sharper than anything our in-house recruiter surfaced in months."
Growing US companies use HireHawk for vetted candidates in 10 calendar days, onboarding in 21 days, and a guarantee behind every placement: 100% performance replacement on Global Fully Managed, 60-day replacement on US Direct Hire.
Start Hiring →We work with growing US companies backed
by the world's best investors.
HireHawk is a staffing agency for growing US companies that staffs reservations and revenue desks for hotels and hospitality groups. Candidates are screened on pickup reporting, rate loading across channels, group blocks and daily channel reconciliation.
Beyond revenue management
One desk inside customer service. The other functions behind a property are here.
Industries we staff
See More Industries we staff
Other departments we staff
Administrative Support staffing, answered
Which revenue seat should we hire first?
Usually the Revenue Analyst, because pickup that nobody is watching daily is where rate decisions go wrong. Properties whose problem is inquiry response rather than pricing should start with the Reservations Agent. We will ask how many channels you sell on before recommending an order.
Can revenue management be staffed globally?
Yes, nearly all of it. Pickup reporting, rate loading, channel reconciliation and group block administration happen entirely in your systems, so they staff globally from our six core talent markets. Onsite reservations desks and anything a guest walks up to stay local.
How quickly can we get channel reconciliation covered?
Shortlist in 10 calendar days from the discovery call, onboarding in 21 days. Because channel drift compounds daily and only surfaces at month close, most properties would rather start the search now than discover the gap in next month's numbers.
Will these hires work in our channel manager?
Yes. Analysts work in your channel manager and property management system, loading rates to your own parity rules and your group block policy. Fluency is tested during vetting, so someone presented as a Revenue Analyst has reconciled a real rate mismatch across two channels in an exercise.
Can we scale revenue support seasonally?
You can, but daily reconciliation is the part worth keeping constant, because drift happens on the quiet days too. Fully managed global seats run month to month if you do need to flex, and US direct hires stay permanent employees on your payroll.
What does a revenue analyst cost?
Global Fully Managed from $12/hr all-inclusive, month to month, which for most properties is a fraction of what channel drift costs in a single month. If the revenue lead needs to sit with property management, US Direct Hire is $995 plus 12.5% of first-year salary.
Will they have access to change our rates?
At whatever level you set. Many properties start with a seat that reports pickup and flags mismatches without loading rates, then extend permissions once trust is established. Others grant full access from day one. We will agree the access model on the discovery call rather than assume it.
How quickly would we see channel drift stop?
Within the first full month, because the fix is a daily routine rather than a project. Reconciliation is dull, structured work, which is exactly why it gets skipped by a manager doing it between other jobs and exactly why a dedicated seat holds it.
Ready to keep every channel in step?
Tell us how many channels you sell on. Vetted candidates reach you in 10 calendar days.