Hire systems and delivery staff, vetted in 10 calendar days
Test automation engineers, system administrators and service managers who own the internal tooling before test suites rot and reports stop being trusted. Shortlist in 10 calendar days on either hiring model.
A HireHawk specialist will reach out within one business day.
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Systems, automation and delivery roles
No roles match that search. Tell us what you need and we will scope it.
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Test Automation Engineer
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Quality Assurance Engineer
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Customer Relationship Management Administrator
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Systems Administrator
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Technology Service Manager
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Project Manager
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Product Manager
Don't see your role? No problem. We staff 100+ roles across 10+ departments, so tell us what you need.
Contact usWhat administrative staffing takes off your plate
Two ways to hire. Transparent pricing.
Every systems and delivery role prices the same way. Both models carry the same bar: vetted candidates in 10 calendar days and 5-Stage Vetting. The guarantee differs by model: 60-day replacement on US Direct Hire, 100% performance replacement on Global Fully Managed.
Exceptional talent from Latin America, the Philippines, South Africa, Eastern Europe, and Canada, from $12/hr. One monthly fee, all-inclusive: sourcing, vetting, payroll, compliance, and ongoing support.
Explore global staffing →Full-time professionals across the United States, employed directly by you. One placement fee: from 12.5% of first-year salary, with the $995 retainer credited against it. Prefer nothing upfront? From 15%, paid only when you hire. Traditional agencies charge 20-30% of salary for the same search.
Explore US staffing →Not sure which desk to fill first?
Name the work that is slipping. We will recommend the seat that fixes it, the right model for it, and share expected cost and timeline.
When the tooling has no owner
Most teams wait too long. These are the points where the seat pays for itself immediately.
- Failing tests get ignored, not fixed.
- Nobody trusts the internal reports.
- Service requests queue behind feature work.
- Releases slip and the reason surfaces later.
- Internal maintenance eats sprint capacity.
- The tooling has no owner.
How our hiring process works
Fewer than 1% of applicants are presented. Every administrative candidate passes 5-Stage Vetting with AI-assisted screening, and you see vetted candidates in 10 calendar days.
AI-assisted screening
Every application is screened against the role's real requirements before a recruiter reviews it.
Skills assessment
Candidates prove the core skills the role needs through practical, job-specific tasks.
Communication and culture
We assess English fluency, communication, and fit for how your team actually works.
Background verification
Work history, credentials, and identity are verified before any candidate advances.
Reference checks
We speak to past managers to confirm performance before a candidate reaches you.
Where your systems staff work best
- Onsite network and desktop work is physical
- Vendor contracts need a domestic signatory
- The seat sits in your leadership meetings
- Test automation is a defined workstream
- Internal data hygiene is system work
- Service requests arrive as tickets
Both models carry the same vetting bar and the same guarantee. Pricing for each is above.
| Role / responsibility | Global | US direct hire | Why |
|---|---|---|---|
| Test automation | Global | Defined workstream, staffs globally | |
| Internal data hygiene | Global | System work with no location benefit | |
| Service request handling | Global | Ticket based, runs from anywhere | |
| Release coordination | Global | Process work, timezone overlap helps | |
| Onsite network and desktop | US direct hire | Physical, stays a US hire | |
| Vendor contract signing | US direct hire | Needs a domestic signatory | |
| Internal tooling documentation | Global | Written work, staffs globally | |
| User access administration | Global | US direct hire | Depends on your permission policy |
One partner, onshore and global
A US office manager working alongside two fully managed global assistants is a Tuesday, not an exception. You pick the model per desk and we run both under one partner.
What our clients say.
"I run an ecomm business and have worked with people remote but needed new hires. HireHawk has been incredible. Great talent, great people, great onboarding, great pricing."
"It was very easy working with HireHawk, from looking for viable candidates, the interview process, all the way to implementation of your hire, they handle it all. We are also very happy with our hire. Very easy and seamless process."
"HireHawk filled two senior roles in under two weeks. The candidates were sharper than anything our in-house recruiter surfaced in months."
Growing US companies use HireHawk for vetted candidates in 10 calendar days, onboarding in 21 days, and a guarantee behind every placement: 100% performance replacement on Global Fully Managed, 60-day replacement on US Direct Hire.
Start Hiring →We work with growing US companies backed
by the world's best investors.
HireHawk is a staffing agency for growing US companies that staffs the internal systems layer inside software businesses. Candidates are screened on test automation, customer relationship management administration, service request handling and the release process they would support.
Beyond systems and delivery
One desk inside engineering. If the gap is product build rather than tooling, start with the wider function.
Industries we staff
See More Industries we staff
Other departments we staff
Administrative Support staffing, answered
What does a systems and delivery desk own?
It keeps the internal systems and the delivery process working: customer relationship management administration, quality assurance and test automation, service management and the project coordination between them. It exists to stop engineering time leaking into internal maintenance, which stays invisible until a release slips.
Who hires systems and delivery operations staff through HireHawk?
Software businesses at the point where internal maintenance is eating sprint time and nobody owns the tooling. The trigger is usually a release that slipped or a report nobody trusted. Both hiring models carry a guarantee: 100% performance replacement on Global Fully Managed, 60-day replacement on US Direct Hire.
Can these seats be staffed globally?
Yes, essentially all of it. Test automation, system administration, internal data hygiene and service request handling are defined, ticketed workstreams, which makes them among the easier engineering seats to staff globally from our six core talent markets. Onsite desktop and network work is the exception and stays a US direct hire.
How quickly can we get an owner on the tooling?
Shortlist in 10 calendar days from the discovery call, onboarding in 21 days. Both sourcing and 5-Stage Vetting run inside that window. Tell us on the call what currently has no owner, because that list is usually the job description, and it is normally longer than anyone expects.
How do you vet systems and delivery candidates?
5-Stage Vetting with AI-assisted screening, plus an exercise from the work: a test suite with a third of its cases failing, and whether they fix, delete or quarantine. Fewer than 1% of applicants are presented. Judgment about what to maintain is more useful here than raw automation skill.
What does this desk cost to staff?
Global Fully Managed from $12/hr all-inclusive, month to month. These are defined, ticketed workstreams, which makes them among the easier engineering seats to place well. US Direct Hire is $995 plus 12.5% of first-year salary, or 15% with nothing upfront, if a seat must be domestic.
Is this a quality assurance hire or an operations hire?
Both, and that is the point. The desk covers test automation, internal systems administration and service management because they fail together when nobody owns them. If you only need testing, say so and we will scope a narrower seat rather than sell you the whole desk.
How do we measure whether it worked?
Pick the thing that is currently invisible. Most teams use one of three: test suite pass rate, internal service request age, or whether the last release slipped. All three are measurable within a quarter and all three are the reason this desk exists.
Ready to give the tooling an owner?
Tell us what nobody owns today. Vetted candidates reach you in 10 calendar days.