Hire claims processors and adjusters, vetted in 10 calendar days
Claims processors, adjuster assistants and records retrieval specialists who stop files waiting on a missing document or an unreturned call. Shortlist in 10 calendar days on either hiring model.
A HireHawk specialist will reach out within one business day.
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From first notice of loss to subrogation
No roles match that search. Tell us what you need and we will scope it.
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First Notice of Loss Agent
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Claims Processor
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Claims Adjuster Assistant
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Medical Records Retrieval Specialist
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Claims Auditor
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Subrogation Specialist
Don't see your role? No problem. We staff 100+ roles across 10+ departments, so tell us what you need.
Contact usWhat administrative staffing takes off your plate
Two ways to hire. Transparent pricing.
Every claims role prices the same way. Both models carry the same bar: vetted candidates in 10 calendar days and 5-Stage Vetting. The guarantee differs by model: 60-day replacement on US Direct Hire, 100% performance replacement on Global Fully Managed.
Exceptional talent from Latin America, the Philippines, South Africa, Eastern Europe, and Canada, from $12/hr. One monthly fee, all-inclusive: sourcing, vetting, payroll, compliance, and ongoing support.
Explore global staffing →Full-time professionals across the United States, employed directly by you. One placement fee: from 12.5% of first-year salary, with the $995 retainer credited against it. Prefer nothing upfront? From 15%, paid only when you hire. Traditional agencies charge 20-30% of salary for the same search.
Explore US staffing →Not sure which desk to fill first?
Name the work that is slipping. We will recommend the seat that fixes it, the right model for it, and share expected cost and timeline.
When cycle time keeps creeping up
Most teams wait too long. These are the points where the seat pays for itself immediately.
- Files wait on a single missing record.
- Cycle time creeps up unnoticed.
- Claims stay open longer than they should.
- Subrogation gets written off for lack of time.
- Complaints arrive before anyone sees the delay.
- Nobody watches the average age of a file.
How our hiring process works
Fewer than 1% of applicants are presented. Every administrative candidate passes 5-Stage Vetting with AI-assisted screening, and you see vetted candidates in 10 calendar days.
AI-assisted screening
Every application is screened against the role's real requirements before a recruiter reviews it.
Skills assessment
Candidates prove the core skills the role needs through practical, job-specific tasks.
Communication and culture
We assess English fluency, communication, and fit for how your team actually works.
Background verification
Work history, credentials, and identity are verified before any candidate advances.
Reference checks
We speak to past managers to confirm performance before a candidate reaches you.
Where your claims processors work best
- Coverage decisions require adjuster licensing
- Field inspections happen at the loss
- The seat signs settlements
- Records retrieval is chasing and documentation
- Claim data entry is high volume
- Subrogation research is desk work
Both models carry the same vetting bar and the same guarantee. Pricing for each is above.
| Role / responsibility | Global | US direct hire | Why |
|---|---|---|---|
| First notice of loss intake | Global | Phone and system, staffs globally | |
| Records retrieval | Global | Chasing work with no location benefit | |
| Claim documentation | Global | High volume and rule based | |
| Subrogation research | Global | Desk work, runs from anywhere | |
| Coverage decisions | US direct hire | Requires adjuster licensing | |
| Field inspection of a loss | US direct hire | Physically at the site | |
| Claim audit sampling | Global | Review work, staffs globally | |
| Vendor and repairer coordination | Global | Phone work, runs from anywhere |
One partner, onshore and global
A US office manager working alongside two fully managed global assistants is a Tuesday, not an exception. You pick the model per desk and we run both under one partner.
What our clients say.
"I run an ecomm business and have worked with people remote but needed new hires. HireHawk has been incredible. Great talent, great people, great onboarding, great pricing."
"It was very easy working with HireHawk, from looking for viable candidates, the interview process, all the way to implementation of your hire, they handle it all. We are also very happy with our hire. Very easy and seamless process."
"HireHawk filled two senior roles in under two weeks. The candidates were sharper than anything our in-house recruiter surfaced in months."
Growing US companies use HireHawk for vetted candidates in 10 calendar days, onboarding in 21 days, and a guarantee behind every placement: 100% performance replacement on Global Fully Managed, 60-day replacement on US Direct Hire.
Start Hiring →We work with growing US companies backed
by the world's best investors.
HireHawk is a staffing agency for growing US companies that staffs claims desks for insurers, agencies and third party administrators. Candidates are screened on first notice of loss intake, records retrieval, documentation standards and the cycle time you report.
Beyond claims processing
One desk inside finance. The rest of what an insurer runs on is listed here.
Industries we staff
See More Industries we staff
Other departments we staff
Administrative Support staffing, answered
Who hires claims processing staff through HireHawk?
Insurers, agencies and third party administrators, usually when cycle time has started drifting and nobody is watching the queue that caused it. Both hiring models carry a guarantee: 100% performance replacement on Global Fully Managed, 60-day replacement on US Direct Hire. Coverage decisions stay with your licensed staff.
Which Claims Processing seat should we hire first?
Usually the Claims Processor, because it absorbs the widest slice of the work and makes the next gap obvious. Teams already carrying that seat tend to add Claims Adjuster Assistant or Subrogation Specialist next. We will say which order fits your volume on the discovery call instead of selling the whole desk at once.
Can claims work be staffed globally?
The processing half can. Intake capture, records retrieval, documentation and subrogation chasing all happen inside the claims platform, so they staff globally from our six core talent markets. Coverage decisions and anything requiring adjuster licensing stay with US staff on your payroll.
How quickly can we add claims capacity?
Shortlist in 10 calendar days from the discovery call, onboarding in 21 days. Both sourcing and 5-Stage Vetting run inside that window. If you are working through an event backlog rather than a permanent volume increase, say so on the call, because the two need different sized teams.
Can we scale a claims team after a catastrophe event?
Yes, and that is the common reason to. Fully managed global seats run month to month, so a surge team can be added for an event backlog and released once cycle times return to normal, with no severance exposure. US direct hires stay permanent employees on your payroll. Coverage decisions stay with your licensed staff throughout.
What does a claims processor cost?
Global Fully Managed from $12/hr all-inclusive, month to month, which is the model most carriers use for records retrieval and documentation. Licensed adjusting stays with your own staff. US Direct Hire for domestic seats is $995 plus 12.5% of first-year salary, or 15% with nothing upfront.
Can they make coverage decisions?
No, and we will not present anyone who suggests otherwise. Coverage decisions require adjuster licensing and stay with your licensed staff on both hiring models. What this desk does is remove the waiting around those decisions: records chased, documentation complete, files ready when the adjuster opens them.
Can you help with a catastrophe backlog?
Yes, and it is a common reason to call. Fully managed global seats run month to month, so a surge team can be added and released once cycle times normalize, with no severance exposure. Tell us the backlog size on the call so we can size it honestly.
Ready to shorten cycle time?
Tell us your average days to settle. Vetted candidates reach you in 10 calendar days.