Hire patient access and billing staff, vetted in 10 calendar days
Care coordinators, insurance verification specialists and medical coders who work eligibility, prior authorization and claims inside your electronic health record. Shortlist in 10 calendar days on either hiring model.
A HireHawk specialist will reach out within one business day.
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Patient access, coding and care coordination roles
No roles match that search. Tell us what you need and we will scope it.
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Patient Intake Coordinator
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Medical Scheduler
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Insurance Verification Specialist
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Eligibility and Benefits Verification Specialist
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Medical Coder
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Claims Specialist
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Care Coordinator
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Case Manager
Don't see your role? No problem. We staff 100+ roles across 10+ departments, so tell us what you need.
Contact usWhat administrative staffing takes off your plate
Two ways to hire. Transparent pricing.
Every patient access and billing role prices the same way. Both models carry the same bar: vetted candidates in 10 calendar days and 5-Stage Vetting. The guarantee differs by model: 60-day replacement on US Direct Hire, 100% performance replacement on Global Fully Managed.
Exceptional talent from Latin America, the Philippines, South Africa, Eastern Europe, and Canada, from $12/hr. One monthly fee, all-inclusive: sourcing, vetting, payroll, compliance, and ongoing support.
Explore global staffing →Full-time professionals across the United States, employed directly by you. One placement fee: from 12.5% of first-year salary, with the $995 retainer credited against it. Prefer nothing upfront? From 15%, paid only when you hire. Traditional agencies charge 20-30% of salary for the same search.
Explore US staffing →Not sure which desk to fill first?
Name the work that is slipping. We will recommend the seat that fixes it, the right model for it, and share expected cost and timeline.
When denials keep coming back
Most teams wait too long. These are the points where the seat pays for itself immediately.
- The same claims come back denied.
- Coverage is confirmed after the visit.
- Authorizations start once the appointment is booked.
- Nurses sit in payer phone queues.
- Denial rework costs more than prevention.
- Nobody checks eligibility at intake.
How our hiring process works
Fewer than 1% of applicants are presented. Every administrative candidate passes 5-Stage Vetting with AI-assisted screening, and you see vetted candidates in 10 calendar days.
AI-assisted screening
Every application is screened against the role's real requirements before a recruiter reviews it.
Skills assessment
Candidates prove the core skills the role needs through practical, job-specific tasks.
Communication and culture
We assess English fluency, communication, and fit for how your team actually works.
Background verification
Work history, credentials, and identity are verified before any candidate advances.
Reference checks
We speak to past managers to confirm performance before a candidate reaches you.
Where your billing staff work best
- Front desk greeting is physical
- Some payers require domestic representatives
- The seat handles walk in patients
- Eligibility checks run in payer portals
- Coding is rule based and non clinical
- Claim follow up is queue work
Both models carry the same vetting bar and the same guarantee. Pricing for each is above.
| Role / responsibility | Global | US direct hire | Why |
|---|---|---|---|
| Eligibility verification | Global | Payer portal work, staffs globally | |
| Prior authorization chasing | Global | Phone and portal, no location benefit | |
| Medical coding | Global | Rule based and non clinical | |
| Claim submission and follow up | Global | Queue work, runs from anywhere | |
| Front desk patient greeting | US direct hire | Physical, stays a US hire | |
| Walk in patient handling | US direct hire | Happens at the practice | |
| Patient statement follow up | Global | Phone and portal, staffs globally | |
| Payment posting | Global | System work, runs from anywhere |
One partner, onshore and global
A US office manager working alongside two fully managed global assistants is a Tuesday, not an exception. You pick the model per desk and we run both under one partner.
What our clients say.
"I run an ecomm business and have worked with people remote but needed new hires. HireHawk has been incredible. Great talent, great people, great onboarding, great pricing."
"It was very easy working with HireHawk, from looking for viable candidates, the interview process, all the way to implementation of your hire, they handle it all. We are also very happy with our hire. Very easy and seamless process."
"HireHawk filled two senior roles in under two weeks. The candidates were sharper than anything our in-house recruiter surfaced in months."
Growing US companies use HireHawk for vetted candidates in 10 calendar days, onboarding in 21 days, and a guarantee behind every placement: 100% performance replacement on Global Fully Managed, 60-day replacement on US Direct Hire.
Start Hiring →We work with growing US companies backed
by the world's best investors.
HireHawk is a staffing agency for growing US companies that staffs the non clinical desk around a patient visit, from intake to claim. Candidates are screened on eligibility checks, prior authorization, coding accuracy and payer portal work.
Beyond patient access and billing
One desk inside finance. The other non-clinical functions a practice runs on are here.
Industries we staff
See More Industries we staff
Other departments we staff
Administrative Support staffing, answered
What does a patient access and billing desk own?
It owns the administrative path around a visit: intake, scheduling, insurance verification, prior authorization, and the coding and claims work afterwards. Everything runs in your electronic health record and payer portals. The desk is measured on denials, because an eligibility check skipped at intake becomes a denied claim weeks later.
Who hires patient access and billing staff through HireHawk?
Clinics, practices, physician groups and billing companies, usually when denials have started compounding faster than anyone can rework them. Both hiring models carry a guarantee: 100% performance replacement on Global Fully Managed, 60-day replacement on US Direct Hire. Every seat on this desk is non-clinical.
Can patient access work be staffed globally?
Yes, most of it. Eligibility checks, prior authorization, coding and claims work are non-clinical and system-based, so they staff globally from our six core talent markets. Front desk greeting stays onsite. These roles never triage, chart independently or make clinical judgments, on either hiring model.
How quickly can we get billing support in place?
Shortlist in 10 calendar days from the discovery call, onboarding in 21 days. Both sourcing and 5-Stage Vetting run inside that window. If denials are already building, tell us the rate on the call: clearing a backlog and holding a clean rate going forward are different sizes of job.
How do you vet patient access and billing candidates?
5-Stage Vetting with AI-assisted screening, plus a scenario from the desk: an eligibility response that does not match what the patient said, found before the visit. Fewer than 1% of applicants are presented. Catching that at intake is the whole job, so that is what we test.
What does a billing seat cost?
Global Fully Managed from $12/hr all-inclusive, month to month. Set that against your denial rate, because reworking a denied claim costs more than the eligibility check that would have prevented it. US Direct Hire is $995 plus 12.5% of first-year salary, or 15% with nothing upfront.
Are these roles compliant with patient privacy rules?
Staff work inside your electronic health record under your own access controls, your training and your policies, exactly as an in-house hire would. We do not hold patient data ourselves. Your privacy officer sets the access level, and that conversation happens before anyone starts rather than after.
Do these seats ever touch clinical decisions?
Never. The roles here are non-clinical throughout: intake, scheduling, verification, coding and claims. They do not triage, chart independently or make any clinical judgment, on either hiring model. If a task requires clinical licensure, it stays with your clinical staff and we will say so.
Ready to cut your denial rate?
Tell us what percentage comes back. Vetted candidates reach you in 10 calendar days.