Hire social media managers, vetted in 10 calendar days
Community managers, moderators and influencer coordinators who answer in public when the complaint actually arrives, which is rarely during office hours. Shortlist in 10 calendar days on either hiring model.
A HireHawk specialist will reach out within one business day.
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Community, moderation and creator roles
No roles match that search. Tell us what you need and we will scope it.
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Community Manager
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Content Moderator
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Social Media Specialist
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Influencer Coordinator
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Influencer Marketing Specialist
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Social Media Manager
Don't see your role? No problem. We staff 100+ roles across 10+ departments, so tell us what you need.
Contact usWhat administrative staffing takes off your plate
Two ways to hire. Transparent pricing.
Every social media role prices the same way. Both models carry the same bar: vetted candidates in 10 calendar days and 5-Stage Vetting. The guarantee differs by model: 60-day replacement on US Direct Hire, 100% performance replacement on Global Fully Managed.
Exceptional talent from Latin America, the Philippines, South Africa, Eastern Europe, and Canada, from $12/hr. One monthly fee, all-inclusive: sourcing, vetting, payroll, compliance, and ongoing support.
Explore global staffing →Full-time professionals across the United States, employed directly by you. One placement fee: from 12.5% of first-year salary, with the $995 retainer credited against it. Prefer nothing upfront? From 15%, paid only when you hire. Traditional agencies charge 20-30% of salary for the same search.
Explore US staffing →Not sure which desk to fill first?
Name the work that is slipping. We will recommend the seat that fixes it, the right model for it, and share expected cost and timeline.
When comments sit overnight
Most teams wait too long. These are the points where the seat pays for itself immediately.
- Evening comments wait until tomorrow.
- Weekend complaints stay visible until Monday.
- Moderation happens after someone reports it.
- Creators chase you for payment.
- Response time is measured by your audience.
- Nobody covers the hours people actually post.
How our hiring process works
Fewer than 1% of applicants are presented. Every administrative candidate passes 5-Stage Vetting with AI-assisted screening, and you see vetted candidates in 10 calendar days.
AI-assisted screening
Every application is screened against the role's real requirements before a recruiter reviews it.
Skills assessment
Candidates prove the core skills the role needs through practical, job-specific tasks.
Communication and culture
We assess English fluency, communication, and fit for how your team actually works.
Background verification
Work history, credentials, and identity are verified before any candidate advances.
Reference checks
We speak to past managers to confirm performance before a candidate reaches you.
Where your social media staff work best
- Crisis response needs your brand lead
- Live event coverage happens on site
- Some clients require domestic community managers
- Comment replies are text based
- Evening and weekend cover suits timezone spread
- Creator administration is email work
Both models carry the same vetting bar and the same guarantee. Pricing for each is above.
| Role / responsibility | Global | US direct hire | Why |
|---|---|---|---|
| Comment and message replies | Global | Text based, staffs globally | |
| Evening and weekend cover | Global | Timezone spread is the whole point | |
| Community moderation | Global | Judgment work with no location benefit | |
| Creator briefing and payment | Global | Email and admin, runs from anywhere | |
| Crisis response | US direct hire | Needs your brand lead | |
| Live event coverage | US direct hire | Happens on site | |
| Content scheduling | Global | Platform work, staffs globally | |
| Performance reporting | Global | Analysis, runs from anywhere |
One partner, onshore and global
A US office manager working alongside two fully managed global assistants is a Tuesday, not an exception. You pick the model per desk and we run both under one partner.
What our clients say.
"I run an ecomm business and have worked with people remote but needed new hires. HireHawk has been incredible. Great talent, great people, great onboarding, great pricing."
"It was very easy working with HireHawk, from looking for viable candidates, the interview process, all the way to implementation of your hire, they handle it all. We are also very happy with our hire. Very easy and seamless process."
"HireHawk filled two senior roles in under two weeks. The candidates were sharper than anything our in-house recruiter surfaced in months."
Growing US companies use HireHawk for vetted candidates in 10 calendar days, onboarding in 21 days, and a guarantee behind every placement: 100% performance replacement on Global Fully Managed, 60-day replacement on US Direct Hire.
Start Hiring →We work with growing US companies backed
by the world's best investors.
HireHawk is a staffing agency for growing US companies that staffs social desks for brands and the agencies running their channels. Candidates are screened on public reply quality, moderation judgment, creator briefs and the response times evenings and weekends demand.
Beyond social media
One desk inside marketing. If the queue is private rather than public, customer service owns it.
Industries we staff
See More Industries we staff
Other departments we staff
Administrative Support staffing, answered
Which social seat should we hire first?
Usually the Community Manager, because public replies are what your audience actually sees and the gap is most visible outside office hours. Agencies running heavy creator programs should start with the Influencer Coordinator. We will ask when your comments actually arrive before recommending an order.
Can social media roles be staffed globally?
Yes, and coverage is the reason. Comments and complaints arrive in the evening and at weekends and sit there in public until someone answers, so a team spread across timezones covers more hours than a bigger local one. This is the strongest argument for global seats anywhere in marketing.
How quickly can we get evening cover in place?
Shortlist in 10 calendar days from the discovery call, onboarding in 21 days. Both sourcing and 5-Stage Vetting run inside that window. Tell us on the call which hours are actually uncovered, because the answer is usually a different shape than adding one more full-time seat.
Will these hires work in our social tools?
Yes. Community managers and moderators work in the publishing and listening tools you already use, replying under your tone guide and your escalation rules for anything that should not be answered in public. Judgment is tested during vetting on real comment threads, including hostile ones.
Can we scale social cover around campaigns?
Yes. Fully managed global seats run month to month, so you can add cover through a campaign or a launch and release it after, with no severance exposure. US direct hires stay permanent employees on your payroll. Baseline evening and weekend cover is usually worth keeping constant.
What does evening and weekend cover cost?
Global Fully Managed from $12/hr all-inclusive, month to month. The comparison worth making is against paying domestic staff out of hours rates, or against the reputational cost of a complaint sitting in public until Monday. This is the cheapest coverage gap to close in marketing.
Who decides what gets answered publicly?
You do, through an escalation rule we agree before anyone starts. Community managers answer what is routine and route anything that could become a crisis to your brand lead. Judgment is tested during vetting on real comment threads, including hostile ones, because that is where it matters.
Can one seat cover several brands?
For agencies, yes, but with the same caution as any client facing desk: each brand needs its own tone guide and escalation path or replies start sounding like the person rather than the brand. Two or three accounts is usually the practical ceiling for public facing work.
Ready to cover the hours people post?
Tell us when your comments arrive. Vetted candidates reach you in 10 calendar days.