Hire ecommerce and CPG talent in 10 days
Catalog, paid media, customer support, demand planning, Amazon and creative roles for DTC and CPG brands. Hire globally or in the US, remote, hybrid or in-office.
A HireHawk specialist will reach out within one business day.
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Where ecommerce and CPG teams lose margin
Headcount lags demand in this category. You hire after the launch, after the marketplace expansion, after the reorder lands, so the founder absorbs listings, tickets and reconciliation until something breaks. HireHawk fixes the sequencing by putting the right desk on the right model before the next peak.
Headcount lags demand
You hire after the launch, after the marketplace expansion, after the reorder lands, so the founder absorbs listings, tickets and reconciliation.
Ad spend unwatched
Your ad account needs daily hands, not a quarterly review. Your catalog needs variants updated the same week a SKU changes.
Refund queues training churn
Support tickets spike when a shipment slips, and refund queues quietly train customers to stop reordering.
Settlement files unowned
The finance close waits on marketplace settlement files nobody owns.
Peaks with the desk filled
Onboarding in 21 days means the next promotion runs with the desk already filled.
Two models, one honest number
Traditional agencies charge 20-30% of first-year salary before anyone starts. Both HireHawk models undercut that, from opposite directions. Pick the one that matches how you want the desk owned, then price the seat against what the work is actually worth.
Catalog, support, Amazon, creative and finance desks, run fully managed inside your storefront and helpdesk. From $12/hr all-inclusive, one monthly fee covering sourcing, vetting, payroll, compliance and support.
Explore global staffing →Demand planners, import managers, key account and sales leadership, placed permanent on your payroll in all 50 states. $995 retainer plus 12.5% of first-year salary, or 15% with no upfront.
Explore US staffing →Have a seat open now?
Tell us the seat you need covered. We will match a recruiter who staffs your industry daily, and share expected cost and timeline.
Ecommerce virtual assistant roles by department
Marketing
Paid media, email and growth desks watched daily.
Operations
POs, inventory and EDI moving without founder hours.
Creative
Listings, packaging and content produced on the drop calendar.
Accounting & Finance
Settlement files reconciled and the close on time.
Sales
Retail accounts and wholesale relationships, in the room.
Customer Support
Tickets cleared inside the shift, refunds handled properly.
Amazon
Listings, PPC and Seller Central worked by specialists.
Product R&D
Sourcing, sampling and packaging development kept moving.
Admin & HR
The founder's calendar and the team's onboarding, covered.
Technology
Storefront, data and integrations behind the brand.
Not seeing the seat you need? We staff 100+ roles across 10+ departments, and yours gets scoped on the discovery call.
Explore all roles we staff →Sub-industry fit
Category shapes the desk. A supplement brand lives in claims review and subscription churn, while a fashion label lives in variants, returns and seasonal drops. We match the hire to the category, not to a generic ecommerce job description.
Variant depth, size curves, returns volume
Subscriptions, claims review, retention
Lot codes, shelf life, co-packers
Shade catalogs, influencer seeding, sampling
Reorder cycles, bundle pricing, subscription saves
Oversized freight, spec sheets, damage claims
Not listed here? Our recruiters staff practices daily across every specialty, and yours gets scoped on the discovery call.
From discovery call to onboarding in 21 days
Fewer than 1% of applicants are presented to clients. Every candidate moves through 5-Stage Vetting with AI-assisted screening before you meet them, and you receive vetted candidates in 10 calendar days from the discovery call.
AI-assisted screening
Every application is screened against the role's real requirements before a recruiter reviews it.
Skills assessment
Candidates prove the core skills the role needs through practical, job-specific tasks.
Communication and culture
We assess English fluency, communication, and fit for how your team actually works.
Background verification
Work history, credentials, and identity are verified before any candidate advances.
Reference checks
We speak to past managers to confirm performance before a candidate reaches you.
What our clients say.
"I run an ecomm business and have worked with people remote but needed new hires. HireHawk has been incredible. Great talent, great people, great onboarding, great pricing."
"It was very easy working with HireHawk, from looking for viable candidates, the interview process, all the way to implementation of your hire, they handle it all. We are also very happy with our hire. Very easy and seamless process."
"HireHawk filled two senior roles in under two weeks. The candidates were sharper than anything our in-house recruiter surfaced in months."
Growing US companies use HireHawk for vetted candidates in 10 calendar days, onboarding in 21 days, and a guarantee behind every placement: 100% performance replacement on Global Fully Managed, 60-day replacement on US Direct Hire.
Get Candidates →
One partner, wherever your next hire lives.
The right model depends on the seat, not the business. Some roles need someone in the building; back-office, documentation and administrative work does not, and costs far less remotely.
We work with growing US companies backed
by the world's best investors.
An ecommerce staffing agency staffing ecommerce and CPG brands two ways: an ecommerce virtual assistant on a managed global desk or a permanent employee on your own US payroll. Compare both models on the HireHawk staffing and recruiting homepage.
Ecommerce staffing questions
What does an ecommerce virtual assistant do?
They own the repeatable daily work behind an online store. That usually means product listings, variant and price updates, order and returns processing, marketplace cases, customer tickets and basic reporting. On a Global Fully Managed desk the same person can also cover PPC checks and settlement reconciliation. You set the scope at intake, so the desk matches your tools and your hours.
Should I hire a global desk or a US employee?
The right model depends on the desk, not the company. Choose Global Fully Managed when the work is daily, screen based and process driven, like catalog, ad ops, creative production or support. Choose US direct hire when the role needs to be onsite with product, sign contracts, manage people or sit in front of a retail buyer. Most brands run both.
How much does an ecommerce hire cost?
Global Fully Managed starts from $12/hr all-inclusive, month to month, which saves up to 70% versus US salaries. US direct hire is a $995 retainer + 12.5% of first-year salary, or 15% with no upfront. Traditional agencies charge 20-30% for the same permanent placement. There is no fee to see a shortlist on either model.
Can you staff Amazon and marketplace desks?
Yes. Amazon is a dedicated department here, covering brand management, listing optimization, PPC, catalog, deals and international expansion. Those desks are usually Global Fully Managed, because the work is daily and platform based. We staff TikTok Shop and Shopify from the same bench, so one operator can cover more than a single channel.
How fast can someone start?
You get a shortlist in 10 calendar days and onboarding in 21 days. Both timelines are the same on Global and US, because both run the same intake and the same 5-Stage Vetting. Speed comes from the bench, not from skipping steps. Fewer than 1% of applicants are presented, and the other 99% never clear 5-Stage Vetting.
What if an ecommerce hire does not work out mid-season?
Global Fully Managed carries a 100% performance replacement guarantee, and the engagement stays month to month. US direct hire carries a 60-day replacement guarantee on the placement. On Global, a dedicated Client Success Manager stays on the account for the life of the hire, so problems surface early rather than at the end of a quarter.
Do you staff CPG brands selling into retail?
Yes. CPG operators use us for demand planning, EDI, PO coordination and key account admin alongside the direct to consumer desks. Buyer facing and plant facing roles usually sit US direct hire on your payroll. Catalog, finance and support work sits Global. For the store and floor side of the business, see our store operations staffing page.
Staffing across every industry, department, and role we cover
See More Industries we staff
See More Department functions we staff
Ready to give your team their evenings back?
Tell us the seat you need covered. We will recommend the right model, in office or virtual, share exact pricing for the role, and put vetted candidates in front of you in 10 calendar days.