Hire hotel and restaurant staff in 10 days
Front desk leads, housekeeping, food and beverage, reservations, revenue and guest experience roles for hotels, restaurants and venues. Hire onsite in all 50 states, or globally for the work that runs remote.
A HireHawk specialist will reach out within one business day.
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What a hospitality staffing agency should fix
Most hospitality hiring problems are not on the floor. They sit in reservations, group sales, purchasing and the back office, where one vacancy quietly costs revenue for months. A staffing partner should fill those desks at a predictable cost and keep them filled.
Vacancies off the floor
Most hospitality hiring problems sit in reservations, group sales, purchasing and the back office, where one vacancy quietly costs revenue for months.
Thin margins, seasonal swings
A revenue manager leaves in March and rate strategy drifts through peak season. A bookkeeper resigns and vendor invoices age past terms.
Inboxes nobody owns
Group leads sit unanswered for days because nobody owns the inbox.
Volume is not fit
Posting the role again gets you volume, not fit, and the shortlist arrives after the season turns.
Two models, one honest number
Traditional agencies charge 20-30% of first-year salary, billed once, with no cover after the guarantee lapses. Both HireHawk models come in under that, and each is priced for a different kind of desk. You choose the model per role, not per company.
Reservations, guest messaging, revenue analysis, bookkeeping and group sales support, run as fully managed seats inside your PMS and booking channels. From $12/hr all-inclusive, one monthly fee end to end.
Explore global staffing →Front desk leadership, housekeeping, food and beverage and property roles, hired permanent onto your payroll in all 50 states. $995 retainer plus 12.5% of first-year salary, or 15% with no upfront.
Explore US staffing →Have a seat open now?
Tell us the seat you need covered. We will match a recruiter who staffs your industry daily, and share expected cost and timeline.
Hospitality roles by department
Rooms & front office
The first desk a guest meets, staffed and steady.
Housekeeping & facilities
Standards held room by room, shift by shift.
Food & beverage
Service leadership from kitchen to banquet floor.
Reservations & revenue
Rate strategy and bookings watched every day.
Sales & events
Group leads answered while they are still deciding.
Guest experience
Reviews, messages and loyalty handled same day.
Accounting & finance
Income audited, invoices paid, purchasing controlled.
Marketing
The property's story told where guests are looking.
Not seeing the seat you need? We staff 100+ roles across 10+ departments, and yours gets scoped on the discovery call.
Explore all roles we staff →Where this fits across hospitality
The model works anywhere guests are served and margins are tight. Room count, cover count and seasonality change the mix of US and global desks, not the process. Independent properties and multi-site groups start the same way, by naming the costliest open desk.
Front office coverage, revenue strategy and group sales continuity.
Seasonal swings, activities coordination and multi-outlet purchasing.
Service leadership, reservations and invoice discipline.
Event calendars, banquet coordination and proposal turnaround.
Booking, inventory and the social inbox worked daily.
High-volume scheduling, guest services and compliance-aware admin.
Not listed here? Our recruiters staff practices daily across every specialty, and yours gets scoped on the discovery call.
From discovery call to onboarding in 21 days
Fewer than 1% of applicants are presented to clients. Every candidate moves through 5-Stage Vetting with AI-assisted screening before you meet them, and you receive vetted candidates in 10 calendar days from the discovery call.
AI-assisted screening
Every application is screened against the role's real requirements before a recruiter reviews it.
Skills assessment
Candidates prove the core skills the role needs through practical, job-specific tasks.
Communication and culture
We assess English fluency, communication, and fit for how your team actually works.
Background verification
Work history, credentials, and identity are verified before any candidate advances.
Reference checks
We speak to past managers to confirm performance before a candidate reaches you.
What our clients say.
"I run an ecomm business and have worked with people remote but needed new hires. HireHawk has been incredible. Great talent, great people, great onboarding, great pricing."
"It was very easy working with HireHawk, from looking for viable candidates, the interview process, all the way to implementation of your hire, they handle it all. We are also very happy with our hire. Very easy and seamless process."
"HireHawk filled two senior roles in under two weeks. The candidates were sharper than anything our in-house recruiter surfaced in months."
Growing US companies use HireHawk for vetted candidates in 10 calendar days, onboarding in 21 days, and a guarantee behind every placement: 100% performance replacement on Global Fully Managed, 60-day replacement on US Direct Hire.
Get Candidates →
One partner, wherever your next hire lives.
The right model depends on the seat, not the business. Some roles need someone in the building; back-office, documentation and administrative work does not, and costs far less remotely.
We work with growing US companies backed
by the world's best investors.
A hospitality staffing agency placing US and global talent for hotels, resorts, restaurants and catering operators since 2019. See how the two hiring models compare across six core talent markets on the HireHawk staffing homepage.
Frequently asked questions
Do hotels use staffing agencies?
Yes, and most use more than one. Hourly labor pools cover housekeeping and banquet surges, while a staffing partner handles permanent and specialist desks like revenue, finance and group sales. HireHawk covers the second category two ways: onshore direct hire for guest-facing roles, and fully managed global support for back-office work.
Which model fits a hotel or restaurant desk best?
Start with the desk. If the role touches guests, cash, kitchens or property, choose US direct hire at a $995 retainer plus 12.5% of first-year salary. If it is screen-based, such as reservations support or bookkeeping, choose Global fully managed from $12/hr all-inclusive. Undecided is a valid answer on the form.
How much do hospitality staffing agencies charge?
Traditional agencies charge 20-30% of first-year salary for a permanent placement, and hourly vendors mark up every hour worked. HireHawk US direct hire is a $995 retainer plus 12.5% of first-year salary, or 15% with no upfront fee. Global fully managed starts at $12/hr all-inclusive, billed month to month.
How fast can you fill a hospitality role?
You get a named shortlist in 10 calendar days on both models. Onboarding runs in 21 days, including systems access and a first-week plan. Speed comes from sourcing against a scoped brief rather than a job title, and from 5-Stage Vetting that removes most applicants before you see anyone.
What happens if a hospitality hire does not work out in peak season?
US direct hire carries a 60-day replacement guarantee. Global fully managed carries a 100% performance replacement guarantee. On Global, a dedicated Client Success Manager stays on the account for the life of the hire, so performance issues surface before they become vacancies. You are never left running a replacement search alone.
Can global staff work our property hours?
Yes. Global staff work your local hours, including split shifts and weekend coverage, which is what reservations and guest messaging desks need. Sourcing runs across six core talent markets, so time zone coverage is a matching question rather than a constraint. Your Client Success Manager holds the schedule.
Do you place for independent properties or only groups?
Both. An independent hotel or restaurant can start with one desk, usually bookkeeping or reservations support, month to month from $12/hr all-inclusive. Multi-site groups more often start with a permanent onshore hire at a $995 retainer plus 12.5% of first-year salary. The vetting standard is identical at either size.
Staffing across every industry, department, and role we cover
See More Industries we staff
See More Department functions we staff
Ready to give your team their evenings back?
Tell us the seat you need covered. We will recommend the right model, in office or virtual, share exact pricing for the role, and put vetted candidates in front of you in 10 calendar days.