Hire store and retail support staff in 10 days
Inventory planners, order management, customer support, marketing and B2B account roles for store and DTC teams. Hire globally or in the US, remote, hybrid or in-office.
A HireHawk specialist will reach out within one business day.
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What a retail staffing agency has to fix
Two problems land on your desk at the same time. Store floors need people present on a schedule, in a specific building, on your payroll. The back office needs planners, support agents and accountants who never touch the floor. One hiring model cannot cover both well.
Two problems, one desk
Store floors need people present on a schedule, in a specific building, on your payroll. The back office needs planners, support agents and accountants who never touch the floor.
Leadership posts open
Leadership posts sit open while a district manager covers two locations.
Paying twice
Replenishment slips, catalog data goes stale, and support tickets pile up through peak weeks. You pay once in markdowns and once in churn.
Sort by where work happens
Sort every open seat by where the work physically has to happen, then price each group separately.
Two models, one honest number
Traditional agencies charge 20-30% of first-year salary. Both HireHawk models are priced below that line, and each one is priced for the kind of seat it fills. Pick per desk, not per company, and run the two side by side if that is what your org chart needs.
Planning, support, catalog and finance desks, run as fully managed seats inside your retail systems. From $12/hr all-inclusive, one monthly fee covering sourcing, vetting, payroll and support.
Explore global staffing →Store and district leadership, merchandising and wholesale account roles, hired permanent onto your payroll in all 50 states. $995 retainer plus 12.5% of first-year salary, or 15% with no upfront.
Explore US staffing →Have a seat open now?
Tell us the seat you need covered. We will match a recruiter who staffs your industry daily, and share expected cost and timeline.
Retail roles by department
Operations
Planning, inventory and wholesale worked behind the stores.
Customer Support
Tickets and returns cleared through peak weeks.
Marketing
Campaigns, email and social run on the retail calendar.
Finance
Books closed and revenue reconciled on time.
Sales
Wholesale and key accounts managed in person.
Not seeing the seat you need? We staff 100+ roles across 10+ departments, and yours gets scoped on the discovery call.
Explore all roles we staff →Sub-industry fit
Store staffing looks different in a big box store than it does in a six-door specialty chain. The mix of in-office and virtual seats shifts with format, margin and season. Six formats cover most of what comes through the door.
Floor leadership onshore, planning and catalog global
One merchandiser, one support agent, tight budget
One hiring standard across every location
Perishable demand planning and vendor coordination
Seasonal buys, visual standards, wholesale account cover
Catalog, order management and returns in one team
Food service and lodging seats belong on staffing for restaurants and hotels. Pure online operations belong on staffing for online and DTC brands.
From discovery call to onboarding in 21 days
Fewer than 1% of applicants are presented to clients. Every candidate moves through 5-Stage Vetting with AI-assisted screening before you meet them, and you receive vetted candidates in 10 calendar days from the discovery call.
AI-assisted screening
Every application is screened against the role's real requirements before a recruiter reviews it.
Skills assessment
Candidates prove the core skills the role needs through practical, job-specific tasks.
Communication and culture
We assess English fluency, communication, and fit for how your team actually works.
Background verification
Work history, credentials, and identity are verified before any candidate advances.
Reference checks
We speak to past managers to confirm performance before a candidate reaches you.
What our clients say.
"I run an ecomm business and have worked with people remote but needed new hires. HireHawk has been incredible. Great talent, great people, great onboarding, great pricing."
"It was very easy working with HireHawk, from looking for viable candidates, the interview process, all the way to implementation of your hire, they handle it all. We are also very happy with our hire. Very easy and seamless process."
"HireHawk filled two senior roles in under two weeks. The candidates were sharper than anything our in-house recruiter surfaced in months."
Growing US companies use HireHawk for vetted candidates in 10 calendar days, onboarding in 21 days, and a guarantee behind every placement: 100% performance replacement on Global Fully Managed, 60-day replacement on US Direct Hire.
Get Candidates →
One partner, wherever your next hire lives.
The right model depends on the seat, not the business. Some roles need someone in the building; back-office, documentation and administrative work does not, and costs far less remotely.
We work with growing US companies backed
by the world's best investors.
A retail staffing agency placing US and global talent for store operators, franchise groups and omnichannel brands. The national global staffing and US direct hire firm has run 5-Stage Vetting since 2019 across six core talent markets.
Retail staffing FAQ
What does retail staffing cost?
Two prices, depending on the model. US direct hire runs a $995 retainer plus 12.5% of first-year salary, or 15% with no upfront fee at all. Global fully managed starts from $12/hr all-inclusive on a month to month agreement. Traditional agencies charge 20-30% of first-year salary for the first option only.
Which model fits store roles versus back-office retail desks?
Ask where the work physically happens. If the seat touches stock, customers or store standards in person, hire onshore through US direct hire, which starts at a $995 retainer. If the seat runs on a screen and a system, such as planning, catalog, support or bookkeeping, Global fully managed does the same work from $12/hr. Most groups run both.
How fast can you fill a retail seat?
You get a shortlist in 10 calendar days on both models, and onboarding completes in 21 days. Speed comes from sourcing that starts before you interview, not from skipping vetting. Fewer than 1% of applicants are presented, so the shortlist you see is short on purpose.
What are the red flags in a staffing partner?
No published price is the first one. A vetting process nobody will describe in stages is the second. A guarantee with conditions you cannot read before signing is the third. Ask what happens in week nine, and ask who manages the person after the invoice clears.
Which states and markets do you cover?
US direct hire covers all 50 states, including markets where a local branch network has no presence. Global fully managed sources from six core talent markets selected for retail systems experience and workable time zone overlap with US store hours. Coverage does not change the price of either model.
Which retail roles work well global?
Anything that runs through a system rather than a building. Inventory and demand planning, catalog management, order management, returns and refunds, live chat and email support, CRM and email marketing, and the full finance stack from bookkeeping to FP&A. Global seats save up to 70% versus US salaries.
What happens if a retail hire does not work out before peak?
US direct hire carries a 60-day replacement guarantee, so a placement that fails inside that window is replaced. Global fully managed carries a 100% performance replacement guarantee for as long as the seat is open, and a dedicated Client Success Manager stays on the account for the life of the hire.
Staffing across every industry, department, and role we cover
See More Industries we staff
See More Department functions we staff
Ready to give your team their evenings back?
Tell us the seat you need covered. We will recommend the right model, in office or virtual, share exact pricing for the role, and put vetted candidates in front of you in 10 calendar days.