- Employment Type: Full-Time Contractor
- Workplace: Remote
- Compensation: USD $1,300 - $1,500/month
- Schedule: Monday to Friday, 9:00 am - 6:00 pm EST
At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one.
We are seeking an ownership-minded Commercial Property Manager to take full accountability for three connected areas of a US commercial real estate portfolio: Collections, Property Operations, and Finance Support.
This is not a task-routing role. We need an investigative problem-solver who digs into leases, reconciles ledgers, directly contacts tenants, and coordinates vendors to drive open issues to resolution with minimal supervision.
Responsibilities
- Collections & Delinquency Management:
- Own the complete collections SOP and escalation process (from initial 10-day follow-ups to legal referrals).
- Investigate tenant accounts, ledgers, and lease contracts before outreach to ensure billing accuracy.
- Conduct professional follow-up calls and send formal notices/demand letters to overdue US tenants.
- Maintain the Aging Masterfile and deliver month-end delinquency reports to leadership.
- Property Operations:
- Serve as the main internal liaison for outside property managers, vendors, and utility companies.
- Triage tenant maintenance requests, source competitive bids (HVAC, facility repairs), and approve vendor invoices.
- Track and process execution of SNDAs and Estoppel Certificates.
- Finance & Accounting Support:
- Perform annual CAM/OPEX reconciliations and handle move-out security deposit decisions.
- Assist leadership with budgeting, variance analysis, and monthly loan statement tracking.
Requirements
- 3+ years of experience in US Commercial Real Estate, Property Management, or Property Accounting.
- Proven Collections / AR background with direct experience conducting phone-heavy collection calls in the US market.
- Software Experience: Hands-on proficiency with AppFolio, Yardi, or similar property management platforms.
- Strong Excel/Spreadsheet skills (building trackers, data cleanup, Pivot Tables, VLOOKUPs).
- Exceptional English skills: Fluent spoken and written communication with an assertive, confident, and professional tone.
- Work Setup: Dedicated home office with stable high-speed internet and backup power/connectivity.