Scheduling, insurance and patient calls, globally or locally.
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Best fit: A team that needs scheduling and calls, multi-chair practice.
Core responsibilitiesBest fit: Dental insurance verification and claims, handled as its own dedicated lane.
Core responsibilitiesBest fit: Best fit for a team leaning on someone for patient communication and recall outreach.
Core responsibilitiesBest fit: Suited to companies whose records and charting, multi-location keeps slipping down the priority list.
Core responsibilitiesBest fit: The senior pick: front-desk lead, high-volume practice, with enough range to own more than one lane at once.
Core responsibilitiesA dental virtual assistant learns your fee schedule, your insurance breakdown rules and your recall cadence, so scheduling and billing run the way your specific practice actually works.
From your first brief to a Dental virtual assistant working in Dentrix and Eaglesoft, you stay with one recruiter from scope through start.
Tell us the work to own, from dental scheduling and patient calls to insurance and billing, plus the systems, coverage hours, and outcomes that matter. We turn that into a focused search brief.
We screen candidates for dental scheduling and patient calls, insurance and billing, and practical fluency in Dentrix and Eaglesoft. You review a shortlist with relevant context.
Choose your candidate and hiring model. We coordinate the handoff into your tools, operating process, and first-week priorities.
Best for dental practices that need scheduling, insurance verification, and patient follow-up handled consistently.
Calls, appointment requests and insurance questions get answered inside the hours you set instead of whenever the front desk catches a break.
Every call during your hours gets picked up, so fewer patients book somewhere else.
Benefits get verified before the visit and claims go out clean, so fewer come back denied.
Reminders and recall outreach keep the schedule full instead of leaving open chair time.
One dedicated hire costs less than the salary, benefits and payroll taxes a full-time in-house receptionist adds up to.
Administrative work gets handled off to the side, so the team spends more time with patients instead of the phone.
Dual coverage, waiting periods and missing-tooth clauses trip up anyone without dental-specific billing experience. We screen for it directly.
5-Stage Vetting with AI-assisted screening. Fewer than 1% of applicants are presented to clients.
Bilingual English and Spanish talent from Latin America, strongest in medical and legal.
Fully managed global talent from $12 an hour, or US direct hire from 12.5% of first-year salary. Compare the two on our [staffing solutions page](/solutions/).
"They built the analytics and automation our leadership now runs on, recovered tens of thousands in freight claims and cut manual work by 96%."
"It was very easy working with HireHawk, from looking for viable candidates, the interview process, all the way to implementation of your hire, they handle it all. We are also very happy with our hire. Very easy and seamless process."
"HireHawk filled two senior roles in under two weeks. The candidates were sharper than anything our in-house recruiter surfaced in months."
"Her scope grew within months and our leadership asked to meet her in person. We came back to HireHawk to expand the rest of the team."
"When our workflow broke down she built a tracking system to stop it happening again, without being asked."
The right model depends on the seat, not the company. Some roles need someone in the building; the rest do not, and cost far less remotely.
HireHawk is a staffing agency for growing US companies with industry-specialized recruiters. This is one of the seats we fill most: we recruit for it, run 5-Stage Vetting, and either employ the hire on global talent or place them directly on your payroll.
Yes. Your assistant is trained to the same HIPAA standard your practice is already required to meet for any front-desk hire, since dental records count as covered PHI the same as medical ones. That training happens before they ever touch a patient record or take a call on your behalf.
Your assistant already works in Dentrix, Eaglesoft, Open Dental and most standard dental practice management platforms, so scheduling and billing don't stall while they learn the software. Name your actual system on the discovery call, and we match you with someone who already runs your exact platform daily.
Yes, benefits and eligibility verification are already part of the role, so you are not finding out about a coverage gap after the patient has already been seen. Tell us your payer mix on the discovery call, and we match you with someone who already knows how dental insurance actually works.
You'll see vetted candidates within 10 business days of your discovery call, so you're not waiting weeks to start interviewing. Once you've made your pick, onboarding takes 21 days, whether the hire joins your payroll directly or comes on as a fully managed global hire through HireHawk.
Yes. Tell us your practice structure on the discovery call, how many chairs, providers and locations you actually run, and we staff to that reality instead of assuming one assistant can stretch across every calendar without anything slipping through the cracks along the way, unnoticed until a patient walks in confused.
You're covered either way. If you go with global talent, you get 100% performance replacement at no extra cost. If you choose US direct hire, you're backed by a 60-day replacement guarantee, so a bad fit doesn't turn into a bad quarter for your business.
Tell us your hours and your practice management system. We'll put a vetted dental virtual assistant on it.
