Inventory and store systems managed, globally or locally.
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Best fit: A team that needs inventory planning and forecasting.
Core responsibilitiesBest fit: Platform and systems management, handled as its own dedicated lane.
Core responsibilitiesBest fit: Best fit for a team leaning on someone for multi-channel operations, reporting.
Core responsibilitiesBest fit: Suited to companies whose process design, scaling operations keeps slipping down the priority list.
Core responsibilitiesBest fit: The senior pick: ecommerce ops lead, high-SKU catalog, with enough range to own more than one lane at once.
Core responsibilitiesAn ecommerce operations manager coordinates orders, inventory, fulfillment, and reporting so your store runs without daily fire drills.
From your first brief to an Ecommerce operations manager working in Shopify and Amazon, you stay with one recruiter from scope through start.
Tell us the work to own, from ecommerce inventory and demand planning to platform and systems, plus the systems, coverage hours, and outcomes that matter. We turn that into a focused search brief.
We screen candidates for ecommerce inventory and demand planning, platform and systems, and practical fluency in Shopify and Amazon. You review a shortlist with relevant context.
Choose your candidate and hiring model. We coordinate the handoff into your tools, operating process, and first-week priorities.
Best for growing stores that need inventory, fulfillment, and operating workflows to keep pace with demand.
Demand gets forecast and reorders coordinated with suppliers, instead of noticed only after a bestseller goes out of stock.
Stock levels stay reconciled across every channel you sell on, instead of drifting until a customer orders something you don't have.
Fulfillment time, stock-outs and return rates get tracked continuously, instead of pulled together manually before a review.
One dedicated manager costs less than the salary, benefits and payroll taxes a full-time in-house hire adds up to.
SOPs get built and documented as the business grows, instead of living in one person's head until they leave.
Tell us what you sell on and how, Shopify, Amazon, both, on the discovery call, and we screen for direct experience in that exact setup.
5-Stage Vetting with AI-assisted screening. Fewer than 1% of applicants are presented to clients.
Screened for inventory planning and KPI reporting, beyond listing management alone.
Fully managed global talent from $12 an hour, or US direct hire from 12.5% of first-year salary. Compare the two on our [staffing solutions page](/solutions/).
"They built the analytics and automation our leadership now runs on, recovered tens of thousands in freight claims and cut manual work by 96%."
"It was very easy working with HireHawk, from looking for viable candidates, the interview process, all the way to implementation of your hire, they handle it all. We are also very happy with our hire. Very easy and seamless process."
"HireHawk filled two senior roles in under two weeks. The candidates were sharper than anything our in-house recruiter surfaced in months."
"Her scope grew within months and our leadership asked to meet her in person. We came back to HireHawk to expand the rest of the team."
"When our workflow broke down she built a tracking system to stop it happening again, without being asked."
The right model depends on the seat, not the company. Some roles need someone in the building; the rest do not, and cost far less remotely.
HireHawk is a staffing agency for growing US companies with industry-specialized recruiters. This is one of the seats we fill most: we recruit for it, run 5-Stage Vetting, and either employ the hire on global talent or place them directly on your payroll.
Yes, same role under two common titles in the market. Operations manager and operations coordinator both describe this exact position, staffed as one dedicated hire either way, matched to your platforms and your inventory systems, instead of two different job postings for what is actually one role.
Your virtual assistant handles day-to-day tasks: listings, customer messages, order updates. Your operations manager instead owns the whole system those tasks run inside: inventory planning, platform management and KPI reporting across every channel. Growing stores often end up staffing both once daily tasks start outpacing what one hire can cover.
Yes. Tell us every channel you sell on, Shopify, Amazon, Walmart or others, on the discovery call, and we staff to that exact mix instead of assuming every channel runs the same. Your manager keeps inventory and pricing synced across all of them, so nothing goes out of stock quietly on one platform.
You'll see vetted candidates within 10 business days of your discovery call, so you're not waiting weeks to start interviewing. Once you've made your pick, onboarding takes 21 days, whether the hire joins your payroll directly or comes on as a fully managed global hire through HireHawk.
You're covered either way. If you go with global talent, you get 100% performance replacement at no extra cost. If you choose US direct hire, you're backed by a 60-day replacement guarantee, so a bad fit doesn't turn into a bad quarter for your business.
They should own the operating rhythm behind the store: inventory visibility, order and fulfillment exceptions, marketplace or platform coordination, reporting, and the follow-up that keeps small issues from becoming customer problems. The exact split depends on your channels and fulfillment model.
Tell us your platforms and your channel mix. We'll put a vetted operations manager on it.
