Start Hiring

Hire a legal intake specialist who signs more cases

Every call answered and qualified, with global or local talent.

Get vetted candidates in 10 calendar days
Hire Global talent from $12/hr, all-inclusive
Hire Local talent, one-time fee from 12.5%
No long-term contract, replacement guarantee*

Looking for your next role?

This form is for companies hiring. Head to our careers page to see open roles and join our talent pool.

Go to careers

Tell us who you need. We’ll find the right fit.

We only use your information to respond to your enquiry. By submitting, you agree to be contacted by email, phone or SMS in accordance with our Privacy Policy.

Trusted by 200+ growing US companies, from solo practices to venture-backed teams.
August True Classic Mauna Prosper Wireless Emulait Jack + Sage Jacoby & Meyers

Meet our vetted legal intake specialists

Santiago M. Colombia · 2 years experience
PI intake, first contact and qualification $12/hr

Best fit: A team that needs pI intake, first contact and qualification.

Core responsibilities
  • Answer every call, web form and chat during the hours you set
  • Ask the questions you actually need answered
  • Get the basics on the first call: what happened, the injury, treatment so far, insurance
  • Flag anything close to the statute of limitations before hanging up
Core Competencies
Filevine CASEpeer Litify Clio Grow
Request candidates like Santiago M. →
Miguel S. Philippines · 3 years experience
Retainer sign-up and case opening $12/hr

Best fit: Retainer sign-up and case opening, handled as its own dedicated lane.

Core responsibilities
  • Screen against what your firm actually takes, and turn down the rest politely
  • Send the retainer for signature and confirm it came back the same day
  • Book the attorney consult straight into your calendar
  • Follow up on unsigned retainers on the schedule you want
Core Competencies
Clio Grow Filevine DocuSign Calendly
Request candidates like Miguel S. →
Thandi M. South Africa · 4 years experience
Mass tort intake at campaign volume $12/hr

Best fit: Best fit for a team leaning on someone for mass tort intake at campaign volume.

Core responsibilities
  • Open the file in Filevine, Litify, Clio, MyCase, Smokeball or CASEpeer
  • Upload the police report, photos and insurance cards where they belong
  • Send letters of representation to insurers and providers
  • Start requesting medical records on day one
Core Competencies
Litify Filevine CASEpeer Salesforce
Request candidates like Thandi M. →
Camila G. Colombia · 5 years experience
Multi-practice-area intake, follow-up reporting $12/hr

Best fit: Suited to companies whose multi-practice-area intake, follow-up reporting keeps slipping down the priority list.

Core responsibilities
  • Keep working a lead for a full 30 days
  • Track where every lead came from and what happened to it
  • Send you a weekly report on what signed, what didn't, and why
Core Competencies
Clio Grow HubSpot Filevine Salesforce
Request candidates like Camila G. →
Maya R. USA · 8 years experience
Senior intake lead, statute-of-limitations triage $32/hr

Best fit: The senior pick: intake lead, statute-of-limitations triage, with enough range to own more than one lane at once.

Core responsibilities
  • Answer every call, web form and chat during the hours you set
  • Ask the questions you actually need answered
  • Get the basics on the first call: what happened, the injury, treatment so far, insurance
  • Flag anything close to the statute of limitations before hanging up
  • Screen against what your firm actually takes, and turn down the rest politely
  • Send the retainer for signature and confirm it came back the same day
  • Book the attorney consult straight into your calendar
  • Follow up on unsigned retainers on the schedule you want
  • Open the file in Filevine, Litify, Clio, MyCase, Smokeball or CASEpeer
  • Upload the police report, photos and insurance cards where they belong
  • Send letters of representation to insurers and providers
  • Start requesting medical records on day one
  • Keep working a lead for a full 30 days
  • Track where every lead came from and what happened to it
  • Send you a weekly report on what signed, what didn't, and why
  • Screen against the injury, product and exposure window for that specific case
  • Take the overflow so a busy week doesn't swamp your team
  • Keep every claimant's file ready for the settlement administrator to review
Core Competencies
Filevine Litify CASEpeer Clio Grow
Request candidates like Maya R. →

What this role costs you

Specialized recruiters Vetted candidates in 10 days Six core markets
Global talent
Starting at
$12/hour
No placement fee
WhereLatin America, Philippines, South Africa, Eastern Europe, Canada You payOne monthly fee, all-inclusive EmployerHireHawk employs, pays and manages compliance Guarantee100% performance replacement After the hireA dedicated Client Success Manager, for the life of the engagement CommitmentMonth to month, no lock-in Learn more →
US talent
Placement fee
12.5%of first-year salary
+ $995 retainer
WhereAll 50 states You pay$995 retainer to start the search, plus 12.5% at placement. Or 15% with no retainer EmployerThe hire joins your payroll directly Guarantee60-day replacement After the hireYours to manage from day one. There is no Client Success Manager on this offer CommitmentOne-time fee, no recurring cost Learn more →
Up to 70%is what you save with global talent 20–30%of first-year salary is what traditional agencies charge

Not sure which fits? Let’s talk →

What this role handles for your team

Most legal intake services bill you for a shared pool covering many firms at once. This is one person, working only your rules.

Legal intake calls and qualification
Answer every call, web form and chat during the hours you set Ask the questions you actually need answered Get the basics on the first call: what happened, the injury, treatment so far, insurance Flag anything close to the statute of limitations before hanging up
Qualification and sign-up
Screen against what your firm actually takes, and turn down the rest politely Send the retainer for signature and confirm it came back the same day Book the attorney consult straight into your calendar Follow up on unsigned retainers on the schedule you want
Case opening
Open the file in Filevine, Litify, Clio, MyCase, Smokeball or CASEpeer Upload the police report, photos and insurance cards where they belong Send letters of representation to insurers and providers Start requesting medical records on day one
Follow-up and reporting
Keep working a lead for a full 30 days Track where every lead came from and what happened to it Send you a weekly report on what signed, what didn't, and why
Three steps

Hire a Legal intake specialist in 3 steps

From your first brief to a Legal intake specialist working in Filevine and Litify, you stay with one recruiter from scope through start.

Scope the Legal intake specialist role

Tell us the work to own, from legal intake calls and qualification to qualification and sign-up, plus the systems, coverage hours, and outcomes that matter. We turn that into a focused search brief.

Review vetted Legal intake specialist candidates

We screen candidates for legal intake calls and qualification, qualification and sign-up, and practical fluency in Filevine and Litify. You review a shortlist with relevant context.

Hire and onboard your Legal intake specialist

Choose your candidate and hiring model. We coordinate the handoff into your tools, operating process, and first-week priorities.

What changes for your team

Best for firms that need every qualified lead answered, qualified, and followed through to a signed engagement.

More leads converted into signed clients

Every call gets answered and qualified against your criteria, instead of routed to voicemail during a busy stretch.

Faster retainer turnaround

Retainers get sent for signature the same call and followed up on your schedule, instead of chased down days later.

Fewer calls going to voicemail

Coverage gets built around the hours you actually need, including after-hours, instead of limited to a standard 9-to-5 window.

Lower cost than an in-house intake hire

One dedicated specialist costs less than the salary, benefits and payroll taxes a full-time in-house intake hire adds up to.

Cleaner case-opening process

Files get opened and records requested on day one, instead of started days after the retainer actually gets signed.

Why teams choose HireHawk for this role

One specialist who knows your firm

Your intake specialist learns your rules, your carriers and your attorneys, and stays on your account call after call.

Vetted before you meet them

5-Stage Vetting with AI-assisted screening. Fewer than 1% of applicants are presented to clients.

Bilingual where it matters

Bilingual English and Spanish talent from Latin America, strongest in medical and legal.

Two ways to hire

Fully managed global talent from $12 an hour, or US direct hire from 12.5% of first-year salary. Compare the two on our [staffing solutions page](/solutions/).

Proof

What our clients say

"They built the analytics and automation our leadership now runs on, recovered tens of thousands in freight claims and cut manual work by 96%."

Siobhan Manager of Outbound Global Transportation

"It was very easy working with HireHawk, from looking for viable candidates, the interview process, all the way to implementation of your hire, they handle it all. We are also very happy with our hire. Very easy and seamless process."

Work Injury Law Group Legal services

"HireHawk filled two senior roles in under two weeks. The candidates were sharper than anything our in-house recruiter surfaced in months."

August Consumer brand

"Her scope grew within months and our leadership asked to meet her in person. We came back to HireHawk to expand the rest of the team."

Anthony Director of Operations

"When our workflow broke down she built a tracking system to stop it happening again, without being asked."

Mikayel Revenue Cycle Manager

One partner, wherever your next hire lives.

The right model depends on the seat, not the company. Some roles need someone in the building; the rest do not, and cost far less remotely.

Start Hiring →

We work with companies backed by the world’s best investors.

Staffing agency HireHawk

HireHawk is a staffing agency for growing US companies with industry-specialized recruiters. This is one of the seats we fill most: we recruit for it, run 5-Stage Vetting, and either employ the hire on global talent or place them directly on your payroll.

Explore HireHawk

Staffing across every industry, department, and role we cover

Roles we staff
Accountant Accounting Assistant (Remote) Accounts Payable Specialist Accounts receivable specialist Administrative assistant AI Solutions Architect Appointment setter Billing Specialist Bookkeeper Business Immigration Paralegal (Remote) Case Manager (Remote) Certified Nursing Assistant Civil Litigation Paralegal (Remote) Content writer Controller Customer service rep Customer Success Manager Data analyst Data entry specialist Demand writer Dental Assistant Dental virtual assistant Devops engineer Ecommerce Manager (Remote) Ecommerce operations manager Ecommerce virtual assistant Elder Law Attorney (In Office) Email Marketing Specialist Executive Assistant (Remote) Executive Assistant to the CEO Executive Operations Assistant (Remote) Financial Analyst Forklift Operator Graphic designer Help desk technician Immigration paralegal Intake Specialist (Bilingual English/Spanish) Lead generation specialist Legal Assistant Lien negotiator Litigation Associate (Hybrid) Litigation Legal Assistant (Hybrid) Loan Processor Logistics coordinator Marketing Intern (On-Site) Marketing virtual assistant Medical Assistant Medical biller Medical intake specialist Network security engineer Paid Media Specialist Paralegal Payroll specialist Personal assistant Physical Therapist Physical Therapist Assistant (PTA) Procurement specialist Project Manager Receptionist Recruiter Sales Development Representative Senior Accountant (Remote) Senior Growth Manager Senior Mechanical Engineer (Remote) Senior Social Media Manager (Hybrid) SEO Specialist Social Media Coordinator (Remote) Social media manager Software developer Sourcing Specialist Staff Accountant (Remote) Tax Preparer Video editor Virtual case manager Virtual executive assistant Virtual legal assistant Virtual Medical Assistant Virtual medical scribe Virtual research assistant Virtual scheduler Warehouse Worker YouTube Editor
See MoreSee Less Roles we staff
Industries we staff
Commercial Construction E-Commerce & CPG Education & Training Energy & Utilities Healthcare & Medical Practices Home Services & Specialty Trades Hospitality Insurance Janitorial & Facilities Law Firms Light Industrial & Warehousing Live Events & Production Logistics & Transportation Manufacturing & Distribution Marketing & Creative Agencies Nonprofit & Associations Professional & Financial Services Property Management Real Estate Recruitment & Staffing Firms Retail Security Services Technology & Software Travel & Tourism
See MoreSee Less Industries we staff
Departments we staff
Administrative Support Amazon Marketplace Claims Processing Construction and Development Creative Cybersecurity Engineering Food and Beverage Help Desk Housekeeping and Facilities Legal Support Marketing Office and People Operations Patient Access and Billing Policy Servicing Product Development Program Delivery Quality and Compliance Risk and Compliance Sales Social Media Supply Chain Systems and Delivery Technology Sales
See MoreSee Less Departments we staff
Frequently Asked Questions

Common questions about hiring for this role

How is this different from a legal answering service?

An answering service covers the phone for a lot of different clients at once, then hands you a message. Your intake specialist works only your cases: they qualify the caller, send the retainer and open the file. Answering services usually bill by the call or the minute. Global talent starts at $12 an hour, all-inclusive.

What is the difference between an intake specialist and a virtual legal assistant?

Your intake specialist handles the front end: the first call, qualifying the lead, getting the retainer signed and opening the file. A legal assistant instead supports cases that are already open: calendaring, filings, correspondence and discovery. Firms with steady lead flow usually end up needing both roles staffed.

Can an intake specialist outside my firm qualify a case properly?

Yes, because your specialist works from your rules, instead of generic intake best practices. On the discovery call we gather your intake questions, your case types, what you turn down and your statute deadlines, then screen every candidate against exactly that. Fewer than 1% of applicants ever get presented to clients.

How fast can intake be covered?

You'll see vetted candidates within 10 business days of your discovery call, so you're not waiting weeks to start interviewing. Once you've made your pick, onboarding takes 21 days, whether the hire joins your payroll directly or comes on as a fully managed global hire through HireHawk.

Do you cover after-hours and weekend intake?

Yes. You tell us the exact hours you want covered, including overnight and weekend windows, and we staff to them across our six core markets: Latin America, the Philippines, South Africa, Eastern Europe, Canada and the United States, so a call at 2 a.m. still gets answered by someone real.

What if the intake specialist is not the right fit?

You're covered either way. If you go with global talent, you get 100% performance replacement at no extra cost. If you choose US direct hire, you're backed by a 60-day replacement guarantee, so a bad fit doesn't turn into a bad quarter for your business.

Hire a legal intake specialist, starting this month

Every call that goes to voicemail is a case that signs somewhere else. Tell us your case rules and the hours you need covered, and we'll match your intake to them.

Vetted candidates in 10 business days
Every placement guaranteed
No long-term contract
Start Hiring →