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Hire a virtual medical assistant for your practice

Scheduling, insurance and intake covered, globally or locally.

Get vetted candidates in 10 calendar days
Hire Global talent from $12/hr, all-inclusive
Hire Local talent, one-time fee from 12.5%
No long-term contract, replacement guarantee*

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Trusted by 200+ growing US companies, from solo practices to venture-backed teams.
August True Classic Mauna Prosper Wireless Emulait Jack + Sage Jacoby & Meyers

Meet our vetted virtual medical assistants

Maria C. Philippines · 2 years experience
Patient Scheduling & Front Desk $12/hrfully managed

Best fit: A practice that needs phones, scheduling and routine patient admin off its in-office staff.

Currently placed with: 2-provider ophthalmology clinic

Core responsibilities
  • Patient intake & registration
  • Scheduling & confirmations
  • Inbound and outbound calls
  • Portal messages
  • Eligibility checks
Core Competencies
Epic Athenahealth eClinicalWorks NexHealth
Request candidates like Maria C. →
Paolo R. Philippines · 3 years experience
Insurance Verification & Prior Authorization $15/hrfully managed

Best fit: Authorization-heavy specialties: GI, cardiology, orthopedics and imaging.

Currently placed with: 3-physician gastroenterology practice

Core responsibilities
  • Benefits verification
  • Prior authorization
  • Carrier follow-up
  • Approvals and denials
  • Referral authorization
Core Competencies
Availity Athenahealth eClinicalWorks Waystar
Request candidates like Paolo R. →
Valentina R. Colombia · 4 years experience
Medical Billing & AR Follow-up $13/hrfully managed

Best fit: A practice whose claims and patient balances keep slipping behind.

Currently placed with: Multi-location physical therapy group

Core responsibilities
  • Claim submission & scrubbing
  • Payment posting
  • AR follow-up & appeals
  • Patient balance calls
  • Aging and collections reports
Core Competencies
Athenahealth eClinicalWorks AdvancedMD Tebra
Request candidates like Valentina R. →
Angelica M. Philippines · 4 years experience
Medical Scribe & Clinical Documentation $13/hrfully managed

Best fit: Physicians who lose the clinical day to documentation and want someone working alongside them.

Currently placed with: Regional urgent care network

Core responsibilities
  • Live scribing
  • Pre-charting
  • HPI, ROS and physician notes
  • EHR updates
  • Refill coordination
Core Competencies
Epic Athenahealth Dragon Medical One eClinicalWorks
Request candidates like Angelica M. →
Fernanda C. Mexico · 5 years experience
Bilingual Patient Care & Referral Coordinator $12/hrfully managed

Best fit: Practices with a significant Spanish-speaking patient population.

Currently placed with: Bilingual family medicine clinic

Core responsibilities
  • English and Spanish patient calls
  • Referral coordination
  • Patient recall
  • Records requests
  • Lab and pharmacy coordination
Core Competencies
Epic Athenahealth eClinicalWorks NextGen Healthcare
Request candidates like Fernanda C. →
Mateo Latin America · 8+ years experience
Senior Practice Operations From $18/hrfully managed

Best fit: A growing multi-provider practice ready to hand over part of operations.

Currently placed with: 8-provider orthopedic group

Core responsibilities
  • End-to-end patient lifecycle
  • Claims and billing follow-up
  • Workflow and SOP creation
  • Training junior VMAs
  • Reporting
Core Competencies
NextGen AdvancedMD Availity
Request candidates like Mateo →

Every one of them clears 5-Stage Vetting before you meet them. Tell us the seat and we will put the closest matches in front of you.

See matching candidates →

What our virtual medical assistant costs you

Healthcare-specialized recruiters Vetted candidates in 10 days Six core markets
Fully ManagedGlobal talent
Starting at
$12/hour
No placement fee
WhereLatin America, Philippines, South Africa, Eastern Europe, Canada You payOne monthly fee, all-inclusive EmployerHireHawk employs, pays and manages compliance Guarantee100% performance replacement After the hireA dedicated Client Success Manager, for the life of the engagement CommitmentMonth to month, no lock-in Learn more →
Direct HireUS talent
Placement fee
12.5%of first-year salary
+ $995 retainer
WhereAll 50 states You pay$995 retainer to start the search, plus 12.5% at placement. Or 15% with no retainer EmployerThe hire joins your payroll directly Guarantee60-day replacement After the hireYours to manage from day one. There is no Client Success Manager on this offer CommitmentOne-time fee, no recurring cost Learn more →
Up to 70%is what you save with global talent 20–30%of first-year salary is what traditional agencies charge

Traditional agencies charge 20 to 30% of first-year salary and stop at placement. Global talent saves up to 70% against US salaries.

Not sure which fits? Let’s talk →

What a virtual medical assistant handles for your practice

Practices sometimes call this a virtual medical administrative assistant. Same role: scheduling, intake, and the paperwork behind both.

Scheduling and calls
Answer every call during the hours you set Schedule, reschedule and confirm patient appointments Manage the waitlist and fill last-minute cancellations Route urgent calls to clinical staff immediately
Intake and insurance
Collect and verify patient demographic and insurance information Send new-patient forms and confirm they are completed before the visit Verify insurance eligibility before appointments Flag prior authorization requirements before they hold up a visit
Charting and admin support
Prep charts and pull records ahead of scheduled visits Enter visit notes and update patient records in your EHR Route referrals to the right specialist and confirm they were received Keep provider calendars and task lists current
Patient communication
Answer routine billing and appointment questions Send appointment reminders on the schedule you set Handle prescription refill requests to your protocol
Three steps

Hire a virtual medical assistant in 3 steps

From your first brief to a hire on the schedule, you stay in one process with one recruiter.

Tell us the role

Share the role, the systems your practice runs and the hours you need covered. One short brief is enough to start.

Review vetted candidates

We recruit, run 5-Stage Vetting and send you interview-ready candidates with their experience and systems listed.

Hire and onboard

Choose Global talent from $12/hr all-inclusive, or Local talent from 12.5% of first-year salary. We handle the paperwork.

What changes for your practice

The role pays for itself in what stops going wrong at the front desk.

Faster patient response times

Calls, messages and requests get answered inside the hours you set instead of whenever someone finds a free minute.

Fewer missed calls

Every call during your hours gets picked up, so fewer patients hang up and call somewhere else.

Cleaner insurance and billing

Eligibility gets checked before the visit and balances get followed up on, so fewer claims stall after the fact.

More completed appointments

Reminders and rescheduling keep the calendar full instead of leaving gaps from no-shows.

Lower staffing overhead

One dedicated hire costs less than the benefits, payroll taxes and office space an in-house front desk hire adds up to.

More provider time with patients

Administrative work gets handled off to the side, so providers spend the visit on the patient instead of the paperwork.

Why practices choose HireHawk for virtual medical assistants

Built around how US practices actually work

Every candidate is vetted for US healthcare work before they touch a record or a call, including how they handle patient information.

Vetted before you meet them

5-Stage Vetting with AI-assisted screening. Fewer than 1% of applicants are presented to clients.

Bilingual where it matters

Bilingual English and Spanish talent from Latin America, strongest in medical and legal.

Two ways to hire

Global talent from $12 an hour, fully managed, or US direct hire from 12.5% of first-year salary.

Built for your specialty

Front-desk and admin work looks different in every practice. We recruit for the workflows, systems and payer mix yours actually runs.

Primary care
Orthopedics
Dermatology
Cardiology
Behavioral health
Ophthalmology
Dental
Multi-location medical groups

Practising in something else? Tell us the specialty and we will recruit against its workflows.

Start Hiring →
Proof

What our clients say

"They built the analytics and automation our leadership now runs on, recovered tens of thousands in freight claims and cut manual work by 96%."

Siobhan Manager of Outbound Global Transportation

"It was very easy working with HireHawk, from looking for viable candidates, the interview process, all the way to implementation of your hire, they handle it all. We are also very happy with our hire. Very easy and seamless process."

Work Injury Law Group Legal services

"HireHawk filled two senior roles in under two weeks. The candidates were sharper than anything our in-house recruiter surfaced in months."

August Consumer brand

"Her scope grew within months and our leadership asked to meet her in person. We came back to HireHawk to expand the rest of the team."

Anthony Director of Operations

"When our workflow broke down she built a tracking system to stop it happening again, without being asked."

Mikayel Revenue Cycle Manager

One partner, wherever your next hire lives.

The right model depends on the seat, not the practice. Some roles need someone in the building; billing, documentation and authorization work does not, and costs far less remotely.

Start Hiring →

We work with companies backed by the world’s best investors.

Staffing agency HireHawk

HireHawk is a staffing agency for growing US companies with industry-specialized recruiters. A virtual medical assistant is one of the seats we fill most: we recruit for it, run 5-Stage Vetting, and either employ the hire on global talent or place them directly on your payroll.

Explore HireHawk

Staffing across every industry, department, and role we cover

Roles we staff
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Industries we staff
Commercial Construction E-Commerce & CPG Education & Training Energy & Utilities Healthcare & Medical Practices Home Services & Specialty Trades Hospitality Insurance Janitorial & Facilities Law Firms Light Industrial & Warehousing Live Events & Production Logistics & Transportation Manufacturing & Distribution Marketing & Creative Agencies Nonprofit & Associations Professional & Financial Services Property Management Real Estate Recruitment & Staffing Firms Retail Security Services Technology & Software Travel & Tourism
See MoreSee Less Industries we staff
Departments we staff
Administrative Support Amazon Marketplace Claims Processing Construction and Development Creative Cybersecurity Engineering Food and Beverage Help Desk Housekeeping and Facilities Legal Support Marketing Office and People Operations Patient Access and Billing Policy Servicing Product Development Program Delivery Quality and Compliance Risk and Compliance Sales Social Media Supply Chain Systems and Delivery Technology Sales
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Frequently Asked Questions

Common questions about hiring a virtual medical assistant

How do you handle patient information?

Every candidate is vetted on handling patient information before taking calls or working in your records, and the engagement is structured to keep patient information secure.

Is a virtual medical assistant the same as a virtual medical receptionist?

Mostly. A virtual medical receptionist is the front-desk core of the role: calls, scheduling, check-in. A virtual medical assistant covers that plus insurance verification, chart prep and referral coordination behind it. Tell us how much of each you need and we staff to it.

Can they verify insurance before appointments?

Yes, eligibility verification is part of the role. Tell us your payer mix on the discovery call.

What practice management systems do you work in?

Athenahealth, Epic, and most standard practice management platforms. Name yours on the discovery call.

How fast can I hire a virtual medical assistant?

Vetted candidates within 10 business days of the discovery call, and onboarding in 21 days.

Can they cover multiple providers or locations?

Yes, tell us your practice structure on the discovery call and we staff to it.

What if the medical assistant is not the right fit?

On global talent, 100% performance replacement. On US direct hire, a 60-day replacement guarantee.

Stop losing time to the front desk

Tell us your hours and your practice management system. We’ll put a vetted virtual medical assistant on it.

Vetted candidates in 10 business days
Every placement guaranteed
No long-term contract
Start Hiring →